Our support team in the customer service department is always looking for the complete satisfaction of our customers. This goal will be achieved only by providing optimal services and optimizing the process of ordering and sending goods. For this reason, performing the following actions will lead to our desired goal and the maximum satisfaction of our dear customers:
Maintain customer trust
One of the most effective factors in selling products is attracting the trust of dear customers. This is due to the provision of services and products according to the wishes and tastes of people. We are proud to have the highest level of customer satisfaction among other similar stores.
Improve the purchasing process
Necessary information and transparency during purchase operations are among the arrangements that our product sales team has considered for you, dear customers.
Monitoring the quality of products
The existence of the quality control department and the benefit of experienced specialists in this field have caused products that have minor and small defects to be removed from the cycle of offering to dear customers.
Speed and accuracy in sending goods
The speed of sending goods and allocating the shortest possible time for the process of placing an order and checking the next steps have made many people choose us to buy the products they want.
The possibility of exchanging goods
If the customers decide to change the products before sending them, they can apply the new changes on their invoice by informing the support department.
Product quality assurance
Due to considering the best raw materials and having fully equipped and up-to-date devices for the preparation of products, all the products of this prestigious brand have a guarantee and quality guarantee.
Gift for regular customers
One of the services that our support team provides to our regular customers is offering discounts and special discounts on their customized products.
The possibility of product referral
It is possible to return the ordered product if it includes items such as product discrepancy, physical damage and lack of quality.
The possibility of canceling the purchase
If the customers decide not to buy the desired product, it is necessary to inform the store agents before sending the product. In this case, it is possible to return the product. You can also change the type of product at this time and settle the difference.